Estimated shipping delivery times (for most orders!):
USA: 3-5 business days
Canada: 5-10 business days
World: 10-21 business days
Your order will be sent out on average within 3 days of ordering.
NOTE: Please note exceptions for items sent directly from us in Toronto. These require hand packing and shipping directly from Wai. He has a lot of wrestling to watch most weeks and can only devote one day each week to ship, so expect slightly longer delays than what is listed above.
As always, you can contact email@example.com for an update about your order.
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
Make sure you wrote the right address! If it was entered incorrectly, I'll be happy to send you a replacement, but it will have to be at your cost.
If your address is correct order didn't end up arriving after the times listed above, be sure to let me know by contacting firstname.lastname@example.org noting your order number.